Senior Transportation Program

Orland Township provides curb-to-curb service to seniors, ages 55 and older, that live within the boundaries of Orland Township, free of charge. Transportation is available to shopping areas, senior centers and other service providers within Orland Township.  Transportation to medical appointments outside Orland Township boundaries can also be provided. Transportation service is available Monday through Friday from 8:15 a.m. to 4:00 p.m.  

FEES
Local rides (including medical rides) within the Township are $2 per person, per ride. Medical rides outside of the Township are $4 per person, per ride.

RESERVATIONS
Reservations can be made by calling (708) 403-4222, Monday through Friday from 9:00 a.m. to 3:00 p.m.  When calling to schedule a ride, have the following passenger information available:

1. 1.ID number, name, address, and phone number
   

2. 2.Number of persons traveling
   

3. 3.Date of the trip
   

4. 4.The exact street address (and building entrance) of each location, pick-up and drop-off
   

5. 5.Requested pick-up and return times
   

6. 6.For doctor visits, give appointment time, length of visit, doctor name, address and phone.
   

The request for transportation will be processed and you will receive a call back to confirm your trip date and actual pick-up and return times. When scheduling, the transportation coordinator will try to fit your ride in as near to the requested time as possible. However, it is helpful if times can be somewhat flexible. Lunch hour appointments are more difficult to arrange.

You may schedule unlimited rides for medical appointments up to one month in advance. All other requests for transportation can be scheduled up to one week in advance. Two non-medical rides per week may be scheduled. A forty-eight hour advance notice is required for non-medical requests.

Requests for transportation to medical providers have always been the top priority. Orland Township offers same day transportation for urgent medical appointments. A three-hour advance notice is required.

If you have special needs, please inform the Transportation Department when scheduling your ride. All clients must be independently mobile. As our vehicles are not wheelchair accessible, persons not entirely mobile will need to provide their own escort for assistance.

Drivers are not authorized to make changes in trip times or pick-up or drop-off locations. All requests for changes must be scheduled with the office.

CALL (708) 403-4222 MONDAY - FRIDAY 9:00 A.M. TO 3:00 P.M.

TO SCHEDULE A RIDE.

PLEASE BE READY!
Watch for your vehicle to arrive. As hard as our drivers try to be on time, traffic conditions can alter their schedules. Please be flexible and allow for the drivers to be fifteen minutes early or late. It is important for you to be prompt!

CANCELLATIONS
Always remember to cancel or reschedule your ride if you cannot make your appointed pick-up time. Please check your calendar carefully before scheduling a ride.