SENIOR TRANSPORTATION PROGRAM
Orland Township has five station wagons that provide curb-to-curb service to seniors, age 55 and older, who reside within the boundaries of Orland Township. Transportation is available to shopping areas, senior centers and other service providers within Orland Township. Transportation to medical appointments outside Orland Township boundaries are provided. In an effort to best serve all of our passengers, we ask that you keep the following guidelines in mind while using this service. HOURS
Transportation service is available Monday through Friday from 8:15 a.m. to 4:00 p.m.
FEES
$2.00 Per unit of service (one-way) for rides inside Orland Township boundaries
$4.00 Per unit of service (one-way) for rides outside Orland Township boundaries Payment envelopes will be provided for your use. We ask that you give the envelope, with your full payment enclosed, to the transportation driver who will be driving you to your destination. RESERVATIONS
Can be made by calling (708) 403-4222 Monday through Friday from 9:00 a.m. to 3:00 p.m.
When calling to schedule a ride, be ready to provide the following passenger information:
- ID number, name, address, and phone number
- Number of persons traveling
- Date of the trip
- The exact street address (and building entrance) of each location, pick-up and drop-off
- Requested pick-up and return times
- For doctor visits give appointment time, length of visit, doctor name, address and phone.
The request for transportation will be processed and you will receive a call back to confirm your trip date and actual pick-up and return times. When scheduling, the transportation coordinator will try to fit your ride in as near to the requested time as possible. However, it is helpful if times can be somewhat flexible. Lunch hour appointments are more difficult to arrange. You may schedule unlimited rides for medical appointments up to one month in advance. All other requests for transportation can be scheduled up to one week in advance. Two non-medical rides per week may be scheduled. A forty-eight hour advance notice is required for non-medical requests. Requests for transportation to medical providers have always been our top priority. Orland Township offers same day transportation for urgent medical appointments. A three-hour advance notice is required. If you have special needs, please inform the Transportation Department when scheduling your ride. All clients must be independently mobile. As our vehicles are not wheelchair accessible, persons not entirely mobile will need to provide their own escort for assistance. Drivers are not authorized to make changes in trip times or pick-up or drop-off locations. All requests for changes must be scheduled with the office.
CALL (708) 403-4222
MONDAY - FRIDAY 9:00 A.M. TO 3:00 P.M.
TO SCHEDULE YOUR RIDE!!!
PLEASE BE READY!
Watch for your vehicle to arrive. As much as our drivers try to be on time, traffic conditions can alter their schedules. Please be flexible and allow for the drivers to be fifteen minutes early or late. It is important for you to be prompt! CANCELLATIONS
Always remember to cancel or reschedule your ride if you cannot make your appointed pick-up time. Please check your calendar carefully before scheduling a ride. LIMIT PACKAGES
Please limit your packages to what you can carry. Our drivers are here to serve you, however they are not allowed beyond your doorstep. Please do not ask the drivers to make exceptions to these rules. PASSENGER SAFETY
Your safety is important so we ask you to please wear your seat belt. Smoking, drinking and eating are prohibited in the vehicles. Orland Township reserves the right to cancel transportation service on days severe weather conditions exist. The Orland Township Transportation Program is funded by rider fees
and Orland Township tax dollars. Actual cost per unit of service: $12.25
Fee per unit (one-way) of service: $2.00 inside Orland Township boundaries
$4.00 outside Orland Township boundaries
Each one way trip per client equals one unit of service. (A round trip equals two units.)
|
